Privacy Policy

1. Data We Collect

1.1 Account Details

Information from You:

• Email (via Apple or Google login)
• Display name (if shared by your login provider)
• Login credentials and tokens
• App settings and preferences

1.2 Your Photos

• Original Images: Pictures you upload for enhancement
• Enhanced Results: AI-processed photos (stored in YOUR personal iCloud)
• Processing History: Effects and styles you've used
• Face Images: Temporarily processed images for video effect generation (not stored by us)

Face Data Policy

Pixelite does not collect, store, or retain any face data. Face images you provide are used solely for creating entertainment video effects and are processed temporarily through our AI providers. Your face images are:

• Processed instantly for video generation
• Never stored on our servers
• Automatically deleted after processing (within 15 minutes on AI provider servers)
• Used exclusively for entertainment purposes

1.3 Device Data

• Hardware type (iPhone/iPad model, OS version)
• App performance data
• Error reports and diagnostics

1.4 Payment Data

• Token Packages: Individual token purchases
• Membership Status: Active subscriptions (monthly/yearly)
• Usage Records: Enhancement count and token spending
• Purchase IDs: Handled by Apple's payment system
• Note: Your payment cards remain private to Apple

2. How We Use Data

2.1 Core Functions

• Image Processing: Running AI enhancements on your photos
• Account Services: Managing your profile and settings
• Access Control: Providing features based on tokens or membership
• Usage Monitoring: Tracking token balance for purchases

2.2 Service Enhancement

• Enhancing AI processing quality
• Resolving technical issues
• Improving service quality through user feedback

2.3 Special Categories of Data

Face data is considered sensitive biometric information. We process this data with extra care:

• Purpose Limitation: Face data is used only for video effect generation
• No Biometric Templates: We do not create or store facial recognition profiles
• Entertainment Only: Face processing is designed for entertainment purposes only
• User Consent: By using video features, you consent to temporary face processing

3. Data Handling

3.1 Image Processing

3.2 Storage Locations

• Your iCloud Storage: Enhanced photos (if enabled)
• Our Systems: Account info only (zero photos)
• Your Device: Local preferences and cache

3.3 Retention Periods

• Images: Zero retention - instant processing and deletion
• Face Images: Not stored (processed temporarily only)
• Video Processing: Automatically deleted after 15 minutes from AI provider servers
• Account Info: Kept during active membership

3.4 Face Data Processing

3.5 Video Generation Processing

• Temporary Processing: Face images used for video effects only
• Instant Generation: Videos created in real-time
• No Storage: Source face images deleted immediately
• Output Control: Generated videos saved to your device/iCloud only

4. External Services

4.1 Login Providers

• Apple & Google Authentication
• Function: Safe account access
• Shared: Login tokens, email, username

4.2 Analytics and Tracking

We do NOT collect any analytics data or track user behavior. Pixelite does not use any third-party analytics tools or tracking services. Your privacy is fully respected.

4.3 AI Processing

• Function: Image enhancement and video generation engine
• Providers: Replicate.com and Fal.ai
• Shared: Photos and face images during instant processing
• Protection: Encrypted transmission
• Deletion: Immediate after processing (maximum 15 minutes on provider servers)

Face Data Specific Processing

• Replicate.com: Processes images for AI-powered image and video generation
• Fal.ai: Processes images for AI-powered image and video generation
• Retention: Both providers delete data within 15 minutes
• Purpose: Entertainment video generation only
• Provider Policies: Subject to Replicate and Fal.ai privacy policies

4.4 Payments

• Apple's Payment System
• Function: Processing purchases
• Note: Your payment details stay with Apple

5. Data Security

5.1 Protection Methods

• Industry-standard encryption (TLS/SSL)
• Secure photo processing channels
• Protected account storage

5.2 Access Restrictions

• Minimal data access policies
• Continuous security reviews
• Zero access to your personal iCloud

6. Your Control

6.1 Data Rights

• Access: Review your account data
• Modify: Change preferences anytime
• Export: Get a copy of your information
• Remove: Delete via Settings > Account > Delete Account

6.2 Photo Management

• Full Ownership: Photos remain in YOUR iCloud
• Easy Deletion: Use your Photos app
• Sync Control: Toggle iCloud features in settings

6.3 Face Data Rights

• No Storage to Delete: Face data is never stored, only processed temporarily
• Processing Objection: You can avoid face processing by not using video features
• Export Limitation: Face data cannot be exported as it's not retained
• Transparency: Contact us for details about face data processing

7. Age Restrictions

Pixelite requires users to be 13+ (16+ in Europe). We don't intentionally gather data from younger users. Parents who notice their child using our service should contact us for immediate data removal.

8. Cross-Border Processing

Data processing may occur internationally. We implement appropriate protections including:

• Contractual safeguards (EU users)
• Security protocols

9. Security Incidents

If a data incident occurs, we commit to:

• Prompt notification (within legal timeframes)
• Immediate security measures
• Full cooperation with authorities
• Transparent updates

10. Policy Updates

We may revise this policy. Major changes trigger:

• App notifications
• Email alerts
• Date updates

11. Legal Grounds (EU Users)

European users' data processing bases:

• Service Delivery: Providing requested features
• Business Interests: Security and improvements
• Permission: Optional features and analytics
• Legal Requirements: Regulatory compliance

12. Get in Touch

• Email: support@pixelite.app
• App Support: Settings > Send Feedback

Using Pixelite confirms you've reviewed and accepted this Privacy Policy.